Table of content

I did not receive a license email

Some mail providers are blocking outgoing emails from us. Please write an email to [email protected]

I can not activate the license

• Did you check that no hidden characters are copied?
• Did you clicked on the activate button?

App is not visible

Rewritebar is a menubar app, so you will not see an app icon in your Dock. You open Rewritebar by clicking on the pencil icon in your menubar. Please consider that you have to adjust your configuration if you are using an app like Bartender, which hides menubar apps.

How can I get a receipt from Stripe?

You can log in to the Stripe Billing Portal and request it there.

My base/initial prompts are gone

There multiple options how to add them again:

1. Click on Add Initial Commands to add all missing commands